Dream Job: Executive Assistant

" As long as there has been a Big Cheese, there have been assistants to the Big Cheese. Top executives need support to do their jobs effectively, and their assistants are considered an indispensable part of a well run office."
A Sixth Sense about How Things are Run Brenda Hendron spends her days coordinating meetings, making travel arrangements, and managing schedules. In between, she answers telephones, emails, and faxes at Broadbase Software in Natick, Mass. Hendron's an executive assistant, but don't think she pours coffee and files reports all day. You're more likely to find her in the boardroom preparing a presentation than in the kitchen preparing a morning latte. "I love the organizational work with managing calendars, planning offsite meetings, attending meetings with executive staff," said Hendron. Although an executive assistant technically is in a support function, Hendron often takes part in executive discussions concerning business operations and future strategic initiatives of her company. Office manager, accountant, and secretary rolled into one As long as there has been a Big Cheese, there have been assistants to the Big Cheese. Top executives need support to do their jobs effectively, and their assistants are considered an indispensable part of a well run office. Executive assistants combine the organizational talents of an office manager, the recordkeeping savvy of a financial whiz, and the professional foundation of a committed secretary, in one flexible role. According to the Bureau of Labor Statistics, there are more than 3 million administrative assistants and more than 1 million administrative managers working in the U.S. today. It's a demanding job, not one for the easily frazzled. Financial executives are paid to find investment capital and create strategic plans, not to coordinate staff meetings or prepare PowerPoint presentations - although those things are fundamental to doing their job well. Degree-laden technology executives may be able to handle a supercomputer, but they may know nothing about replacing the toner in the copy machine down the hall. So, it's a given that behind every effective boss is a detail-oriented and on-the-ball assistant. By supporting the executive with administrative and organizational duties, assistants free executives to focus on their core responsibilities while relying on someone else to follow through on the details. Most executives appreciate these keystone employees. After all, assistants are there to make their lives easier - who wouldn't be grateful? "There is a deep respect for this position with top executive staff," said Hendron. For example, after working on a particularly long project she's usually rewarded with compensatory time, not to mention plenty of thank-yous. David Kirchner, a principal with the benefits consulting division of Boston-based law firm Ropes & Gray, relies heavily on the discretion and judgment of his administrative assistant, Marge Newberry. "I travel 30 to 40 percent of the time. When I'm out of the office, hardly anyone knows, because Marge takes care of everything. When clients call needing or wanting something, she has a sixth sense about when it's urgent and when I need to get involved." Newberry said, "I can tell when someone is crying wolf and when someone really needs to get in touch with him. When necessary, I leave no stone unturned to find him." Such dedication and professionalism is good for business. "I constantly have unsolicited comments from clients telling me how wonderful Marge is," Kirchner said. An assistant at the top of her game Administrative assistants aren't like personal assistants - they don't follow professionals from one job to the next. Administrative assistants are employed by a company and then assigned to a particular position. In the past two years Hendron has been through two CEOs and two mergers. "It's interesting to witness the changing of the guard," she said. Newberry, 59, has been with Ropes & Gray for 21 years and expects to stay with the firm until retirement, citing flexibility and exposure to many fields as reasons for staying. She's also happy with the compensation and benefits. After so many years, why go the extra mile? "I feel really good. Doing a good job makes me feel good. I know it's old-school, but I take a great deal of pride in what I do." "Because of the type of work we do and the demands our clients put on us, our administrative staff has to be first-rate," said Kirchner. "We have pretty good retention thanks to the caliber of people we attract and the competitive pay we offer." A referral bonus program helps the law firm draw in strong talent from the personal networks of highly regarded employees. Some administrative assistants take their dedication to the profession one step further. Outside the office, Hendron participates in numerous professional organizations, including the National Association of Female Executives (NAFE), the National Association of Executive Secretaries (NAES), and the International Association of Administrative Professionals, where she is president of the South Middlesex, Mass. Chapter. "The associations are great for networking, gaining information, and trading skills," said Hendron, who has been a professional secretary for more than 15 years. Hendron has served a multitude of top executives in a number of companies since graduating with her associate's degree in secretarial sciences from Dean College in Franklin, Mass. She excelled in her coursework and graduated at the top of her class. No wonder Hendron's so successful - she had a great professional role model: her mother, who was also an executive secretary for more than 20 years. "I followed in her footsteps," she said. When a top executive leaves or a merger occurs, someone needs to keep the ship afloat. Working in such a transitory environment takes patience and leadership skills. "As an executive assistant, you need to be flexible and supportive during severe change, and act as a secondary leader for the employee population during the transition," said Hendron. Newberry said of herself and her profession, "I like to think I'm Superwoman, but we just do our job." So, if you have a broad range of office skills, thrive on multitasking, stay calm under pressure, and enjoy making your boss and your company look good, then put down the coffee pot, pick up the phone...and dream on! - Regina M. Robo, News Editor Source: http://www.salary.com/careers/layouthtmls/crel_display_Cat10_Ser129_Par229.html __________________________________________________________________________________________________________________ Brenda hendron é Secretária Executiva e relata sobre a profissão. Executivos dão depoimentos mostrando a importancia da Secretária no dia-a-dia deles. Ela mostra também o quanto é importante você ser filiada a alguma Associação. "As Associações são ótimas para a rede, obtendo informações e habilidades de negociação" __________________________________________________________________________________________________________________ Vocabulary: indispensable - indispensável / Assistent - Assistente

Secretarial Interview - Questions and Answers

Sample secretarial interview questions frequently asked by interviewers. The interview answer guidelines will help you prepare your best answers to land the secretary job you want.

Secretarial jobs require a broad base of skills and competencies. The questions asked in the interview for a secretarial or administrative professional job will vary depending on the employer, the level of the job and the candidate's experience. This is a sample of the questions that are most commonly asked in secretarial recruitment.

Secretarial Interview Questions that Explore Skills and Experience

Describe how your work experience relates to this job?

Look at this from the employer's point of view. Focus on the aspects of your experience and any formal or on-the-job training that apply to the tasks and responsibilities of this secretary job and the needs of the company. Analyze the job posting/ad to determine the key skills required for the job and detail your experience in each of these areas - examples include writing and editing correspondence, scheduling, dealing with inquiries and information management.

What software packages are you comfortable with?

List the packages you are familiar with. Discuss how much experience you have with each package, describe the functions you regularly used and the type of work you have generated. You can support your interview answer by taking along some work samples.

What sort of documents have you produced on Excel? What is the most complicated thing you have done on Excel?

Detail your knowledge of Excel. Relate your data management skills to the job requirements. Use examples of the functions you are familiar with such as creating, modifying, formatting spreadsheets, to support your proficiency level.

What sort of word documents have you been responsible for typing?

Be detailed and demonstrate your familiarity with the functions. "I performed tasks such as creating and editing tables, columns and charts as well as sorting table data and performing calculations in tables. I created and formatted forms ......."

What experience do you have with planning meetings

Detail the actions you have taken to set up and coordinate meetings like organizing the venue and times, informing participants, preparing agendas and organizing documentation. Go on to describe your experience in taking minutes, typing them up and distributing them (this is another opportunity to provide a work sample. Focus on your efficiency and planning skills - essential secretarial skills.

Describe how you handled your manager's work schedule?

Detail how you kept yourself informed and up to date with your manager's commitments and co-ordinated his or her appointments and meetings. What systems did you use to manage schedules and calendars? How did you follow up?

How have you gone about prioritizing your work?

One of the key secretarial interview questions. Explain how you schedule and prioritize your tasks and activities appropriately. How do you decide which are the most important tasks? Focus on key aspects like finding out the urgency of the task, determining deadlines, working out how long the task will take and setting realistic targets for yourself. When do you develop your list of activities to be completed- at the start of the day or before you go home ready for the next day? How do you reshuffle your priorities as situations arise that demand a change in your priorities?

What sort of correspondence were you responsible for generating?

Detail the types of correspondence you were responsible for and focus on your written communication skills, accuracy, spelling and grammar ability. Highlight the level of responsibility you were given - reports, letters, memos etc. Refer to the methods you used to send and distribute correspondence.

What kind of inquiries did you have to respond to?

Secretaries and Administrative Professionals are expected to have good communication and interpersonal skills. Describe the type of interactions you had with colleagues, management and clients. Highlight how you used your knowledge of the department, organization and business to respond efficiently to these queries.

Describe what record-keeping you were responsible for.

What sort of confidential information did you have to deal with?

Confidentiality and discretion are key skills for a secretary. Detail the sort of sensitive information you had access to. Explain how you made sure the information was kept confidential. - for example, how was the information stored and destroyed?

What cash handling experience do you have?

Explain what types of transactions you handled - check, cash, bankcard - and what procedures you used to process and document these. How much money was involved? Focus on accuracy in terms of collection, receipting, reconciliations and banking.

Tell me about the manager/s you worked for?

When answering secretarial interview questions about previous managers avoid saying anything that can be seen as negative. It sends up a red flag about your attitude to authority and supervision. Find positive aspects to highlight. Focus on the areas in which you worked well together.

Prepare for your Secretarial or Administrative Professional job interview and have your winning interview answers ready when the interviewer asks these secretarial interview questions.

Secretaries or administrative professionals serve as information managers for the company. They are responsible for objective and detailed record keeping. Explain which record keeping you were entrusted and how you made sure these records were updated and accurate. What methods did you use - electronic or manual? Highlight your attention to detail and accuracy.


Source: http://www.best-job-interview.com/secretarial-interview-questions.html



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Este é um exemplo das perguntas que são mais freqüentes nos processos de recrutamento de um profissional de secretariado. O texto dá dicas sobre como se comportar nas entrevistas, as melhores maneiras de responder às perguntas dos entrevistadores, descrevendo a sua experiência na área e mostrando as habilidades nas funções a serem desempenhadas na empresa. Se o candidato estiver preparado para responder as questões que certamente serão feitas, terá mais chance de causar uma boa impressão, visto que o emprego de secretária executiva exige uma ampla base de conhecimentos e competências.

IX Academic Week of Executive Secretary

The School of Applied Social Sciences and the UNIGRANRIO promote the week of 28th to 30th September the IX Week of Academic Executive Secretariat to celebrate the National Day of Secretary and also the 15 years of the Course Executive Secretariat.

Programming:

• On September 28th, 2009

17:30pm/18:30pm - Accreditation

18:30pm/19:00pm - Opening IX Week of Academic Executive Secretary

19:00pm/20:30pm - Lecture: Citizenship and social diversity

Teacher: Ebe Campinha

Master of Social Work (Unigranrio)

• On September 29th, 2009

18:30pm/20:00pm - Lecture: Globalization: Labor Relations

Teacher: Verônica Eloi

Ph.D. in Social Sciences

20:00pm/21:30pm - Lecture: Social Responsibility: The challenge of the XXI

Teacher: Cláudio Lacerda

Administrator CEG

• On September 30th, 2009

18:00pm/19:30pm - Lecture: Mark Call You

Teacher: Solimar Patriota

Master in Portuguese Language

19:30pm - Closing

20:00pm - Cocktail Party

* We count on your presence! *

The Unigranrio is located:

1160, Street Teacher José de Souza Herdy

25 de august - Duque de Caxias, RJ

Phone: 55 (21) 26727777

Contact: Luciana Marson

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A Semana Acadêmica de Secretariado realizado entre os dias 28/09 à 30/09/2009, foi um evento organizado pela Unigranrio com parceria da Escola de Ciências Sociais Aplicadas. A comemoração pelos 15 anos do curso contou com a participação de professores, alunos do curso e até mesmo de outros.
O evento buscou a complementação do curso com palestras e entretenimento, trazendo para os participantes novos conhecimentos e reconhecimento da profissão.

Vocabulary:

• Social Responsibility - Responsabilidade Social
• Cocktail Party - Coquetel

Administrative Professional's Day/ Secretary's Day

April 24-30 is Administrative Professional’s Week. Wednesday, April 27th is Administrative Professional’s Day, also known as Secretary's Day. It has become a time for recognition of those assistants and/or secretaries that work with you to make your life easier! Often in the hustle and bustle of work, we don’t get the opportunity to thank those who work so diligently to keep things running smoothly.

Your local florist can provide many options to express your "Thanks" to these very important employees!

Fresh Floral Arrangement

Green or Blooming Plants

Dish Gardens (several plants in a decorative container)

Fruit Baskets

Gourmet Baskets

Gift Items (candles, etc.)

A Festive Balloon Bouquet

Recognition is a great way to create loyalty and show your appreciation to those employees that assist you. Include a message of "Thanks" with your gift. Some examples;

*Thank you for all that you do!

*We appreciate your hard work and enthusiasm!

*We are so greatful that you are part of our team!

*I couldn't do it without you!

*You make the office a friendly place to be!

*Your determination and efforts are appreciated!

*We don't tell you enough, for all that you do... Thanks.

We suggest ordering your gift a few days ahead of time to ensure timely delivery. Order your floral gifts directly from the local florist that will be designing and delivering your order. You will always get a better value and service when dealing directly with a professional florist.

Source: http: //ezinearticles.com/?Administrative-Professional%E2%80%99s-Day/-Secretarys-Day&id=23229

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O dia da Secretária é comemorado no dia 27 de abril.
Muitas vezes na correria do dia-a-dia não conseguimos tempo para abradecer aquele (a) que torna nossa vida muito mais fácil.
Sugerimos que aproveite o dia da secretária e manifete os seus agradecimentos.
No texto acima você pode encontrar algumas sugestões de presentes e mensagens de agradecimento.
E nunca se esqueça: planeje e encomende tudo com antecedência para que tudo saia como esperado.
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Vocabulary: Secretary's Day - Dia da Secretária / Thanks - Agradecer

The multifunctionality of the Executive Secretary

The healthcare professional secretarial today, although many are questioning whether it is a profession that can cease to exist, comes every year, gaining notoriety and space. In recent years, magazines, newspapers, the Internet, who have given much space to them. Currently, the secretaries have to be much more complete, the requirements go beyond the skills and expertise.

The training staff to work very well. Thus, the professional you choose this office must be willing to compromise, to be assertive, learn to communicate, be organized, learn to plan and be a potential investigator. He must be willing to take risks, face challenges and not giving up. Companies need people who are committed to the work, which run behind the information and are not waiting for things to happen. This professional must be proactive, needs to inform and be aware of all market movements.

The professional can not be satisfied with the "more or less". He must have a keen sense to get the information where no one expects. Establish networks of contact and be constantly improving to stay useful and necessary. The professionals working in the secretarial receive all kinds of information and deals with all kinds of people. Thus, confidentiality and friendliness are also essential characteristics.All this makes this work remains necessary, as businesses need people committed, proactive, do not expect the fire to happen, but anticipate actions to prevent it from occurring.

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A profissão de Secretariado Executivo sofreu e ainda sofre um questionamento sobre sua função no mercado de trabalho, sendo que a profissão ajustou-se aos comentários e procurou exercer um lugar ainda maior diante os preconceitos.

Essa formação profissional passou a ser cobrada ainda mais pelas suas competências, por ser o "braço direito" de muitos executivos. O profissional não pode estar satifeito com o "mais ou menos". Ele deve ter um sentido apurado para obter as informações de onde ninguém espera, ajudando a quem precisa, quando mais se precisa, evitando que o inesperado aconteça.

Vocabulary:

• notoriety - notoriedade;

• expertise - competências;

• not giving up - não desistir;

• friendliness - simpatia;

What is an Administrative Assistant?

As technology has advanced, the duties of the secretary, often maligned, have changed. The term “administrative assistant” is much closer to the actual duties of one of these employees. The U.S. Department of Labor even has a entry about administrative assistants and described their duties: “Secretaries and administrative assistants are responsible for a variety of administrative and clerical duties necessary to run an organization efficiently. They serve as information and communication managers for an office; plan and schedule meetings and appointments; organize and maintain paper and electronic files; manage projects; conduct research; and disseminate information by using the telephone, mail services, Web sites, and e-mail. They also may handle travel and guest arrangements.” But any administrative assistant worth his or her salt will tell you this barely scratches the surface of everything they do.
The good administrative assistant knows intimately how the office functions. While all offices look the same on the surface, each office is different, often influenced by the industry it serves. Some have a more casual chain of command, some are very formal. The movie “The Devil Wears Prada” is a funny and revealing look at the world of the administrative assistant. How could Miranda Priestley have done all she did without her assistants keeping all the balls in the air?
In the office, the experienced administrative assistant knows, for instance, which faxes are important and which are trash; what snail mail can be safely discarded; which e-mails must be forwarded to the boss, and which he or she can deal with. The administrative assistant also deals with the public in many offices, and is a source of general information. He or she will also probably be responsible, at least in part, in training new office staff. She has to know how to work with a variety of office equipment, and may be experienced enough to do minor repairs.
If the administrative assistant is the boss’s primary assistant, she will probably type and compose part of her supervisor’s correspondence, take many of his calls and keep his appointments up to date. An administrative assistant is served best by a college degree, but a sharp high school graduate who is technologically savvy and has good writing skills could also do the job. He or she will need a thorough knowledge of a word processing program, and should know his way around a computer with confidence.
Management may flatter itself that the company couldn’t get along without it, but fire the administrative assistant, and watch how quickly the business falls apart.

O texto acima relata que as funções de secretária também estão sendo absorvidas pelos assistentes administrativos. Contudo todos os dois cargos estão desempenhando arduas funções. o texto narra que o bom assistente administrativo sabe como funcionado minunciosamente as funções do escritório e faz até um paralelo com o filme "O diabo veste prada". Além disso a secretária e o assistente administrativo, muits vezes lidam com o público nos escritórios e geralmente são fontes de grandes informações.

More than secretary

Make and serve coffee, archive documents, meet telephones, send telegrams ... classic stereotype that marked the desks while remaining just a few jokes narrow-minded. Incrementally, these professionals have been conquering your space in the labour market and, finally, the world began seeing the Executive Secretarial. As well as executives, these characters are becoming increasingly important for organizations of all sectors.

This has contributed very professional valuation for growth and development of the area. Before the secretaries were taken as ' babás ' of their executives, today it has been processed and expanded functions. "Tasks are more than support but complementary activities. This is a professional advisor's leading producer of information, services and people, "explains the current coordinator of United Methodist University's Executive Secretarial of São Paulo, Ana Maria Martins.

This multifunctional characteristic has attracted the stares diverse sectors. Therefore, the field of expertise of the Secretarial is increasingly broad. Secretarial professionals can act both public and private companies, as in small, medium and large organizations. "The Executive Secretaries are formed to work on management, Board

What is more competition, as in other areas, is also a growing problem in the Executive Secretariat. Therefore, the labour market is increasingly demanding. "Not enough. You must have knowledge of business administration, information technology and languages. In addition, efficiency, simplicity, serenity, and the Organization's ability, creativity, initiative and competence are basic requirements for these professionals ", alert Vera.
All these changes also contributes to improving the remuneration of these professionals. "Precisely because they are positions of trust, salaries are very high compared to other areas of knowledge," says Ana Maria. The Coordinator maintains that the newly formed wages vary $ 1,600 to $ 3,000.
This transformation by which the secretarial profession is passing has contributed to increasing the demand for higher education in the area, and consequently for the creation of new courses. Second INEP's (National Institute for educational studies and surveys, there are Anísio Teixeira), currently, 74 executive secretarial courses in Brazil. The total annual enrollment is 6.965, versus sufficient number of concluintes, 1.159.

Source: http://www.universia.com.br/carreira/materia.jsp?materia=10131


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O texto fala da importância da secretária nas organizações e da evolução da carreira. Hoje a secretária necessita manter-se constantemente atualizada, isso não só vale para entender o mercado atual, mas porque as suas atividades são geralmente focadas na informação. A secretária executiva moderna assume muito mais compromissos e as suas responsabilidades estão bem distantes dos serviços burocráticos e rotineiros do passado. Além de ter uma influência mais efetiva nas decisões da empresa, é formadora de opinião e vem assumindo funções gerenciais prestando, ao mesmo tempo, assistência a vários executivos.É ela que vai filtrar coletar e reunir as informações gerais da empresa, por isso a importância de se ter um conhecimento generalizado. Esta característica multifuncional tem atraído os olhares de diversos setores. Por isso, o campo de atuação da secretaria está cada vez mais amplo. Os profissionais de secretariado podem atuar tanto em empresas públicas e privadas, como nas organizações de pequeno, médio e grande porte.

Devido a esta transformação na área secretarial a formação superior em secretariado tem crescido cada vez mais e a remuneração dessas profissionais também.

Ten Commandments of Working

1. Further changes with wisdom: Accept and participate in continuous changes of the paradigms of business and the profession itself.

2. Challenge your creativity: Develop your creativity and apply it continuously.

3. Develop a continuous improvement: Adopt the practice of continuous improvement as a philosophy of life and work.

4. Manage information: Keep up to date, transmit the information to their customers, partners and suppliers. Make the information on its strategy for success.

5. Customize advice: Customize advice to their customers, differentiating them. Charming them.

6. Communicate: Promote communication in your company and live the great adventure of interacting with other people.

7. Develop your technology: Be in a state of technological development.

8. Orchestrate the teams: Act as conductor of the orchestra, with regard to the times in which it participates.

9. Model is: Be the model and not the imitator.

10. Be proud of your profession: Thank always the opportunity that life has given you to act in this profession exciting and successful.

Source: http://www.facape.br/secretariado/decalogo.html

Code of Ethics 'Executive Secretary'

Published in the Diário Oficial da União of 7 July 1989.

Chapter I.Fundamental Principles

Article 1 -Secretary or Secretary, with the right to pursue the profession, the person legally accredited under the law in force.

Article 2 -This code of professional ethics aims to fix professional procedural standards when exercising their profession governs them relations with own category, with public authorities and with society.
Article 3 -Requires the professional care for the prestige and responsibility of their profession, treating it as often as one of the most noble, contributing, through the example of their actions, to raise the category, the moral and legal precepts.

Chapter II.Rights

Article 4 - Consist of Secretaries and desks rights: a) securing and defending the tasks set out in regulatory law; b) participate in representative entities; c) category participate in public or not, activities aimed at defending category; d) to defend the social and moral integrity of the profession, denouncing category entities allusion demoralising on the inside of any kind; and to receive remuneration assimilated to your professionals; f) education level have access to training courses and other events dedicated professional improvement; g) working day labour legislation compatible in force.

Chapter III.Tthe Fundamental Obligations

Article 5 -Fundamental duties consist of Secretaries and clerks: a) consider the profession as an end to the career; b) direct its professional behavior, always fair, morals and ethics; c) respect his profession and exercise their activities, always looking for improvement; d) to render properly the process and channel of communication with the public; and be positive in its pronouncements and decision-making, knowing place and express their activities; f) seek to inform himself of all matters concerning your profession and of technological advances, which may facilitate the performance of its activities; g) to fight for the progress of the profession; h) combating illegal exercise of the profession; i) collaborate with institutions that conduct specific courses, offering them allowances and guidelines.

Chapter IV.Professional Secrecy

Article 6 -Secretary and Secretary, in the exercise of their profession, you should save absolute secrecy about issues documents entrusted to it.
Article 7 -Professional sign is prohibited to documents which may result in professional dignity commitment for the category.

Chapter V.Relations between professional Secretaries

Article 8 -Lies with the Secretaries and clerks: a) maintain solidarity among themselves and the Exchange as a means of strengthening category; b) establish and maintain a courteous, professional atmosphere on the desktop, not professional fed discord and disagreement; c) respect the individual capacity and limitations, without prejudice of color, religion, political or social position stamp; d) establish a climate of respect to the hierarchy with leadership and competence.
Article 9 -Professional: a) is prohibited to use the heading friendships and influences obtained in the exercise of its function to get any kind of favoritism personnel or facilities, to the detriment of other professionals; b) deliberately harming another professional reputation; c) be Secretary, according to its spirit of solidarity, conniving with error, criminal infringement or contravention of this code of ethics.

Chapter VI.Relations with the company

Article 10 - Professional in their activities: a) identify with the philosophy of entrepreneurship as a facilitator agent and contributor to deploy administrative and political change; b) act as facilitator of interpersonal relations element in your area of expertise; c) act as a key figure in the flow of information by developing and maintaining dynamically and continuous communication systems.

Article 11 - It is from professionals: a) proximity used with superior personal immediately to obtain favours or establish a differentiated work routine others; b) impair deliberately professionals, on your desktop.

Chapter VII.Relations with the entities category

Article 12 -Secretary and the Secretary should participate actively in their agencies, collaborating and supporting the entries are professional rights.
Article 13 -Comply with the resolutions adopted by the entities of the class.
Article 14 -When the directing role performance in entities of the category, not used that position in their own advantage.
Article 15 -Participate in social movements and/or studies that relate to their professional activity field.
Article 16 -The Secretaries and clerks must meet their obligations, such as monthly payments and taxes, legally established, with class entities.

Chapter VIII.Obedience, application and duration of the code of ethics

Article 17 -Comply with and enforce this code is the duty of every registrar.
Article 18 -Rests with the Secretaries teachers inform, enlighten and guide students, for the principles and standards contained in this code.
Article 19 -The infringement of this code of professional ethics, lead to penalties from the registry warning to appeal in the form of professional legal devices and/or procedure through the National Association of Secretaries and clerks.
Article 20 -Constitute misconduct: a) violate provisions of this code; b) exercise the profession without duly approved under the law; c) use the name of the Professional category and/or Secretaries desks for any purpose without the endorsement of unions of State-level class and the National Federation inorganizadas unions localities and/or national level.


Source: http://www.fenassec.com.br/codigo.htm

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Esse é o Código de Ética da Secretária Brasileira, criado pela a ABES — Associação Brasileira de Entidades de Secretárias - um dos instrumentos básicos para o direcionamento correto da nossa atuação como profissionais. Ele pode ser utilizado para uma reflexão ou auto avaliação profissional e pode auxiliar na prática da profissão também.