Friday, October 2, 2009

Job Secretary - General Purpose


Provide personal administrative support to management and the company through conducting and organizing administrative duties and activities including receiving and handling information.


Main Job Tasks and Responsibilities:

  • prepare and manage correspondence, reports and documents
  • organize and coordinate meetings, conferences, travel arrangements
  • take,type and distribute minutes of meetings
  • implement and maintain office systems
  • maintain schedules and calendars
  • arrange and confirm appointments
  • organize internal and external events
  • handle incoming mail and other material
  • set up and maintain filing systems
  • set up work procedures
  • collate information
  • maintain databases
  • communicate verbally and in writing to answer inquiries and provide information
  • liaison with internal and external contacts
  • coordinate the flow of information both internally and externally
  • operate office equipment
  • manage office space

Education and Experience:

  • relevant training or qualification
  • knowledge and experience of relevant software applications - spreadsheets, word processing, and database management
  • knowledge of administrative and clerical procedures
  • knowledge of business principles
  • proficient in spelling, punctuation, grammar and other English language skills
  • proven experience of producing correspondence and documents
  • proven experience in information and communication management
  • required typing speed

Key Competencies:

  • verbal and written communication skills
  • attention to detail
  • confidentiality
  • planning and organizing
  • time management
  • interpersonal skills
  • customer-service orientation
  • initiative
  • reliability
  • stress tolerance
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As funções desempenhadas por uma secretária abrange a prestação de apoio administrativo à gestão de pessoal/empresa através da realização/organização de tarefas administrativas e atividades, incluindo a recepção e tratamento de informações.
É muito importante desenvolver competências que ajudarão na administração rotineira, como ter iniciativa, controle emocional e do estresse, habilidade interpessoais, entre outras.
Podemos destacar também alguns pontos que devem fazer parte da sua responsabilidade, como: comunicar verbalmente e por escrito para responder perguntas e fornecer informações, organizar eventos internos e externos, implementar e manter sistemas de escritório, etc.
Essas informações são importantes para que seja adquirida mais experiência nessa profissão importante na vida de muitos gestores!

Vocabulary:


• reports - relatórios
• maintain - manutenção
• the flow of information - fluxo de informações
• spreadsheets - planilhas

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